1. Consistency is Key: Maintain a consistent approach to engage with employees who have become complacent. This may require persistent effort to remind them of their responsibilities and the importance of their contributions. 2. Create Beneficial Circumstances: Adopt a Theory Y perspective, which emphasizes the idea that employees can be responsible and motivated when provided with a supportive environment. Foster communication and commitment. 3. Encourage Self-Management: Allow employees to govern their own work. When staff feel they have a say in how they approach their tasks, it can increase motivation and job satisfaction. 4. Open Dialogue: Foster communication by regularly checking in with your employees to discuss their workload and any barriers they may be facing. 5. Set Clear Expectations: Clearly define what is expected from each employee. Having a concrete understanding of their roles can help employees feel accountable. 6. Recognize and Reward Improvement: Acknowledge even small successes and improvements to encourage continued progress. Recognition can be a powerful motivator.