Quino Zártkörűen Működő Részvénytársaság is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed.
This Privacy Policy applies to our website – https://quino.ai and its associated subdomains, the Quino App available on any mobile or other platforms, and any other services we provide (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Our Privacy Policy was last updated on 18. November 2024.
1 CONTACT DETAILS
The entity responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) is Quino Zártkörűen Működő Részvénytársaság. Our full details are:
Name of legal entity: Quino Zártkörűen Működő Részvénytársaság
e-mail address: hello@quino.ai
Address: 8000 Székesfehérvár, Móricz Zsigmond u. 18.
2 DEFINITIONS AND KEY TERMS
For the purposes of this Privacy Policy:
“Account” means a unique account created for You to access our Service or parts of our Service.
“Company” (referred to as either “the Company”, “Vendor”, “We”, “Us” or “Our” in this Agreement) refers to Quino Zártkörűen Működő Részvénytársaság. that is responsible for processing you personal data and your information under this Privacy Policy.
“Cookies” small amount of data generated by a website and stored by your web browser on your computer. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
“Data Controller”, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
“Device” means any internet connected device such as a phone, tablet, computer or any other device that can be used to use the services.
“Personal Data” is any information that relates to an identified or identifiable individual, such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.
“Personnel” refers to those individuals who are employed by the Company or are under contract to perform a service on behalf of one of the parties.
“Service” refers to the service provided by the Company as described in the relevant Terms of Service and on this platform, including, but not limited to, access to and use of our website (http://quino.ai), associated subdomains, the Quino App available on any mobile or other platforms, and any other services we offer.
“Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
“Website” refers to Quino’s website, accessible at – http://quino.ai
“You” means the Client that signs up to use the Quino Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
3 TYPES OF DATA COLLECTED
While using our Service, we may ask You to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
The security of Your Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.
4 DATA COLLECTION AND USAGE
Here’s the revised text with duplicates removed:
Server Log Files and Automatic Data Collection: Our platform provider automatically collects and stores information in server log files, which your browser transmits to us. This includes your browser type and version, operating system, referrer URL, host name of the accessing computer, time of the server request, and Internet protocol (IP) address.
In addition to server log files, we also track certain information when you visit and interact with our Website or Services. This may include your user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, device details, location information (including inferred general location based on your IP address), Internet service provider, pages you visit before, during, and after using the Website or Services, the links you click, and how you interact with the Website or Services, including the frequency and duration of your activities. Information we collect may be associated with your accounts and devices.
Cookies: We use so-called cookies. Cookies do not harm your access device and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your access device and stored by your browser. Most of the cookies we use are so-called “session cookies”. They will be deleted automatically at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our website. We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies (Session Cookies): These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies): These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Tracking and Performance Cookies (Persistent Cookies): These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
5 USE OF YOUR PERSONAL DATA
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
6 RETENTION OF YOUR PERSONAL DATA
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
7 TRANSFER OF YOUR PERSONAL DATA
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
8 THIRD PARTY DATA PROCESSING
The Service may utilize AI features, and when you interact with these features, your information may be shared with third-party AI vendors. These vendors may retain copies of your text responses for their own purposes. We do not guarantee the privacy or security of any personal or confidential information you submit when using AI features.
Additionally, the service providers we engage may have access to your Personal Data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service in accordance with their respective Privacy Policies.
We may also use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
Third-party Providers of advertising services, including Google, may use cookies to serve ads based on a user’s prior visits to our Website. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Website.
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
9 ANALYTIC TOOLS
Google Analytics
Our sites use functions of the web analytics service Google Analytics for the purpose of needs-based design and continuous optimization. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, Parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043 USA (“Google”). Google Analytics uses cookies and other technologies to help collect data that allows services to understand how a User interacts with the Quino service.
Your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/, however, we point out that in this case you may not be able to use all the features of this website in full.
These insights allow services to optimize both our website and our advertising.
Mixpanel
Our website employs the services of Mixpanel (Mixpanel, Inc.’s and its subsidiaries’ and affiliated companies’, including Mixpanel International, Inc., Mixpanel S.L., Mixpanel UK Limited, and Mixpanel APAC Pte. Ltd.) as a third-party data processor. Mixpanel collects and processes certain types of data on our behalf to help us analyze user interactions and improve the quality of our services. The data collected includes anonymized information such as user demographics, device information, browsing behavior, and interactions with our platform. Mixpanel employs industry-standard security measures to protect the confidentiality and integrity of the collected data. Mixpanel processes this information solely for the purpose of providing us with actionable insights into user behavior. All data collected is pseudonymized and does not directly identify individuals. By using our services, you consent to the processing of data by Mixpanel in accordance with this privacy policy and applicable data protection laws. For more information about Mixpanel’s data processing practices, you can review their privacy policy on their official website. If you have any concerns about how your data is being processed, please reach out to Mixpanel’s EU Data Protection Representative, MIXPANEL S.L., accessible via email at compliance@mixpanel.com or by mail at Avenida Diagonal, 442 – P. 3 PTA. 1 08037, Barcelona, Spain. Additionally, you can contact Mixpanel’s UK Data Protection Representative (MIXPANEL UK LIMITED) through email at compliance@mixpanel.com or via post at 1-2 Berners St, London W1T 3LA, United Kingdom.
10 NEWSLETTER
MailChimp
This website uses the services of MailChimp for sending newsletters (or mandrill for sending information relevant to the user). Provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308 (USA) (“MailChimp”).
MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you have entered data for the purpose of newsletter subscription (e.g. email address), these will be stored on the servers of MailChimp in the USA.
When you open an email sent with MailChimp, a file included in the email (called web beacon) connects to MailChimp’s servers in the United States. This way you can determine if a newsletter message has been opened and which links have been clicked on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type and operating system).
If you do not want to be analyzed by MailChimp, you have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter message. Furthermore, you can unsubscribe from the newsletter directly on the website.
For details, see the Mailchimp Privacy Policy at: https://mailchimp.com/legal/terms/
11 PAYMENT INFORMATION
Stripe
When you make payments for our services, no credit or debit card information is stored on our servers. This information is stored by our third party PCI-compliant payment processing company: Stripe Inc., 185 Berry Street, Suite 550, San Francisco, CA 94107 (USA).
The computer from which the transaction was made and our payment processor are the only two parties involved in credit and debit card transactions. Credit card information and other financial details are gathered and stored with a payment service provider when you make a purchase through the service. Additionally, we may gather a little amount of data, such as your mobile phone number, zip code, and transaction history specifics. These payment service providers also typically give us very little information about you, such as the special “token” that enables you to use the information stored by the service providers to make additional transactions and your card type, expiration date, and last four numbers.
For details, consult Stripe’s Privacy Policy here: https://stripe.com/en-ro/privacy
12 PERSONALISED ADVERTISING
Our website engages third-party service providers, including Google, to deliver advertisements tailored to users’ interests based on their prior interactions with our site and other online platforms. The utilization of advertising cookies by Google and its associates empowers them to exhibit ads to users contingent upon their engagement with our website, as well as their activities on other websites across the Internet.
We hereby notify our users of the presence of third-party vendors and advertising networks responsible for displaying ads on our platform, and we duly inform our users that they hold the option to visit these websites to opt out of the use of cookies for personalized advertising. Alternatively, users may opt out of personalized advertising facilitated by specific third-party vendors by navigating to <www.aboutads.info>.
13 GDPR PRIVACY POLICY
We may process Personal Data under the following conditions, or under the conditions set out in Section 4 of this Policy:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, we will try our best to respond to You as soon as possible. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
14 CCPA PRIVACY POLICY
This privacy notice section for California residents applies solely to all visitors, users, and others who reside in the State of California.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect from California residents. We may use or disclose those categories of personal information for business or commercial purposes, as set out in Section 4 of this Policy.
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.
When We disclose personal information for a business purpose or a commercial purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
Under CCPA, personal information does not include:
Information excluded from the CCPA’s scope, such as:
We obtain the categories of personal information listed above from the following categories of sources:
The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
The categories of personal information We collected about You
The categories of sources for the personal information We collected about You
Our business or commercial purpose for collecting or sharing that personal information
The categories of third parties with whom We share that personal information
The specific pieces of personal information We collected about You
Denying goods or services to You
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services
In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us.
15 MINORS’ PRIVACY
We do not knowingly collect personal information from minors through our Service. Our Services are intended for general audiences and are not directed at children. If we become aware that we have collected data from children under an age where legally valid parental consent is required, and such consent has not been obtained, we will take reasonable steps to delete the data as soon as possible.
Certain third-party websites linked to through our Service may collect information from minors. These third-party websites operate under their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children’s internet usage and instruct them not to provide personal information on any websites without parental consent.
We do not disclose or share the personal information of Consumers we know to be under 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from the Consumer, or from the parent or legal guardian of a Consumer. Our Service is not directed to individuals under the age of 13.
If you have reason to believe that a minor has provided personal information through our Service, please contact us immediately with sufficient detail so that we can take appropriate action, including the deletion of the information.
16 CHANGES TO THIS PRIVACY POLICY
If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via e-mail and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
17 CONTACT US
For any other information, clarifications, submission of any request, such as contacting the webmaster or request for reproduction rights of any part of the content of the website, as well as for requests for approval of reproduction of content you can contact us:
via e-mail: hello@quino.ai