Surrounded by Bad Bosses explains the DISC model as a framework for understanding different communication styles and behavior patterns that affect workplace dynamics. Developed from William Moulton Marston’s original concept, the model categorizes behaviors into four colors: Red, Yellow, Green, and Blue. Each color represents distinct personality traits—Red often signifies assertiveness, Yellow reflects sociability, Green indicates supportiveness, and Blue aligns with analytical traits. The book emphasizes that most individuals embody traits from multiple colors rather than fitting neatly into one category. By using the DISC model, readers can gain insights into why some people struggle to communicate or function effectively at work. This understanding is crucial for improving teamwork and leadership skills, and it serves as a foundation for further exploration of various personality types in a business environment.